Passionate about your well-being

Passionate about your well-being

COVID-19 Information

The health and safety of team members, residents, and their loved ones, is our number one priority at all times, and we practice rigorous hygiene standards. We will continue to follow all provincial and public health guidelines and will also continue to notify you of any changes as the situation evolves. We are well-informed and responsive at the leading edge in managing the changing situation. We keep clear and transparent lines of communication open with residents and their families.

A message to our residents and families

Thank you to all residents and families for following the protocols to ensure everyone’s safety who lives, works, and visits our retirement communities. We are honored to be your partners in service during this unprecedented time.

Team members are proficient and receive ongoing education on the protocols and infection control practices and every day go above and beyond to maintain safety. A big Thank You to each of you to all team members for having a positive impact in residents’ lives, especially now – you are heroes and your work and commitment is appreciated by all.

Keeping Residents, Families, and Team Members Safe

Doctor and senior woman wearing facemasks during coronavirus and flu outbreak. Virus protection. COVID-2019. Taking on masks.

Responsive Measures

To keep residents and team members safe, everyone requires screening and a declaration before entering a retirement community. 

Each retirement community has extra hygiene protocols and sanitizing procedures including common areas and high-frequency touchpoints such as reception desks, hallway railings, and elevator buttons.

Spring Living Retirement Communities has implemented physical distancing in all our common amenity areas and dining rooms. We have arranged the dining areas to ensure that residents maintain appropriate distancing. We have placed physical-distancing reminders in areas where people usually come together, such as reception, dining entrances, inside and outside the elevators, fitness centers, and multi-purpose rooms.

Spring Living Retirement Communities has implemented the mandatory use of approved face masks and other Personal Protective Equipment (PPE) by team members as per the provincial guidelines to further protect residents and themselves from potential asymptomatic and symptomatic individuals. Residents are strongly encouraged to wear a face mask when they are out of their suites.

In accordance with the Provincial Order mandate, fully immunized employees may work in more than one retirement home or health care setting. Anyone at risk of exposure is required to self-isolate for a minimum of 14 days or follow the local public health direction.

Visitor Guidelines

Spring Living Retirement Communities believes that visits are significant for both residents and families.

  • General Visitors are permitted for visits (indoors or outdoors) by appointment.
  • Approved/designated essential visitor (caregiver or support worker) may visit a resident and are required to adhere to the guidelines and directives set out by the provincial and local public health and followed in the retirement community.

Vaccination

As the COVID-19 pandemic evolves, vaccination is vital to limiting the spread of this highly contagious virus. We work closely with local public health authorities to provide the most efficient access to the vaccine for all residents and team members. Residents who move in will receive the vaccine if they have not already had it.

Connecting with your loved one

We keep residents engaged and connected to their loved ones in accordance with public health directives. Our team members help to set up video calls between residents and their families, and provide a range of safe activities for residents.

Short Absences

Residents in a retirement community are permitted to leave the community for walks, activities, social outings etc.  For overnight absences, please speak with your management team for more information.

Dining

Dining rooms have been arranged so residents can continue to enjoy the dining experience whilst practicing safe physical distancing and adhering to Public Health Guidelines. 

Portrait of happy senior couple packing cardboard boxes while moving to new house

Move-in

We welcome new residents to our Spring Living Retirement Community. Move-ins can occur if the community is not in an outbreak.

Fully immunized residents must have a laboratory-based Polymerase Chain Reaction (PCR) test at the time of admission and have a negative result. The resident must be placed on isolation on droplet and contact precautions if the test result is pending. If the test is negative, isolation can be discontinued.

For partially immunized or unimmunized residents, a laboratory-based Polymerase Chain Reaction (PCR) test is required at time of move-in. The resident must be placed on isolation for a minimum of 10 days.  A second negative laboratory-based Polymerase Chain Reaction (PCR) test result on day 8 is required to discontinue isolation on day 10; otherwise, isolation should be maintained until day 14.

Recently recovered residents who are within 90 days from a prior laboratory confirmed infection are not required to be tested or placed in isolation. 

We look forward to welcoming you!

 

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